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Setting Up a GCC in 2025-26: Strategy, Talent, and Tech Considerations
The business world is evolving at a breakneck pace. Global Capability Centers (GCCs) have emerged as a strategic asset for companies looking to drive innovation, reduce operational costs, and tap into global talent pools. As we enter 2025-26, the demand for well-structured GCCs is booming—particularly in tech-forward regions like India.
But setting up a GCC is more than just opening an office offshore. It involves careful planning, technology alignment, compliance readiness, and the right partner. This guide covers everything you need to know to successfully set up a GCC in 2025-26, and how iValuePlus can help you lead this transformation seamlessly.
What is a Global Capability Center (GCC)?
A Global Capability Center (GCC) is an offshore extension of a parent company that handles business-critical functions such as IT, finance, HR, analytics, customer support, R&D, and more. Unlike traditional outsourcing models, GCCs are wholly owned and offer greater control, integration, and innovation alignment.
Key Characteristics of GCCs:
- Operate as an extension of HQ operations
- Deliver long-term value, not just cost savings
- Enable digital transformation and agile practices
- Tap into skilled global talent
India has become the go-to destination for establishing GCCs, with more than 1,500 centers already operating successfully for Fortune 500 firms.
Why Set Up a GCC in 2025-26?
The business landscape is marked by tech disruption, AI adoption, hybrid work models, and increasing need for resilience. Setting up a GCC is a smart strategy for companies that want to:
- Accelerate digital transformation
- Reduce operating costs by up to 40–60%
- Access skilled global workforce
- Retain control over operations and data
- Enable innovation in a scalable environment
With new-age partners like iValuePlus, setting up a GCC in 2025-26 is faster, more compliant, and more aligned to your vision than ever before.
Key Considerations for Setting Up a GCC in 2025-26
- Strategic Location Selection
India continues to dominate the GCC landscape due to its:
- Abundant tech talent
- Cost-effective operations
- Government incentives for IT parks and SEZs
- English proficiency and cultural compatibility
Cities like Bangalore, Pune, Hyderabad, Gurugram, and Noida are top choices based on talent pools, infrastructure, and domain expertise.
Pro Tip: Choose a location that aligns with your business vertical. For example, Bangalore excels in tech and AI, while Pune has a strong base in engineering and R&D.
- Talent Acquisition & Retention
In 2025-26, your GCC success will depend on how quickly you attract and retain skilled professionals.
What to Look For:
- Access to full-stack developers, DevOps, AI/ML engineers, data scientists
- Flexible staffing via staff augmentation or BOT (Build-Operate-Transfer) models
- Strong employer branding and training frameworks
iValuePlus offers pre-vetted talent pipelines, fast recruitment turnaround, and ongoing retention programs tailored for your GCC.
- Governance and Ownership Models
You need to decide whether to:
- Build a captive center from scratch
- Opt for a BOT model (Build-Operate-Transfer)
- Partner with a managed GCC service provider
The BOT model, in particular, is gaining traction in 2025-26. It allows you to test operations under a partner’s management and then take over once stable—minimizing risk.
Why iValuePlus?
Their flexible engagement models, including BOT, let you scale on your terms with full transparency.
- Infrastructure and IT Setup
A future-ready GCC needs robust infrastructure and secure IT systems.
Must-Haves:
- Cloud-native architecture
- Enterprise-grade data security
- Collaboration tools for hybrid teams
- Scalable bandwidth and hardware
iValuePlus provides turnkey office infrastructure services and IT setup tailored for remote, hybrid, or on-site teams—ensuring zero downtime and seamless integration.
- Compliance & Legal Readiness
Setting up a GCC in India requires thorough knowledge of:
- Company registration and SEZ/IT park regulations
- Taxation and transfer pricing rules
- Labor laws and data privacy standards
With iValuePlus, compliance is built-in from day one. They ensure all statutory registrations, contracts, and licenses are in place—so your focus stays on growth, not red tape.
- Cultural & Operational Alignment
Aligning offshore teams with your HQ culture and business goals is key to long-term GCC success.
Success Factors:
- Shared KPIs and performance metrics
- Regular knowledge transfer and exchange programs
- Onboarding and leadership immersion programs
iValuePlus goes beyond hiring and infra—they help build teams that breathe your company’s culture, goals, and customer experience.
- Scalability and Exit Strategy
A GCC is not just a project—it’s a long-term investment. You need a setup that can grow and evolve with your business goals.
Checklist:
- Can you add new verticals (R&D, AI, Customer Success)?
- Is the infrastructure modular?
- Do you have a transfer or exit plan?
iValuePlus’s GCC setups are designed for modular scaling, whether you’re starting with 10 or 100 team members. Their BOT model also gives you a safe exit or full control when you’re ready.
GCC Use Cases by Industry
Industry | GCC Focus Areas |
Fintech | DevOps, mobile banking, cybersecurity |
E-commerce | Data analytics, supply chain tech, AI personalization |
Healthcare | Telemedicine tech, compliance, patient data processing |
SaaS | Product development, support, QA automation |
iValuePlus has built GCCs for clients in all these sectors—delivering tech depth, cost savings, and cultural alignment.
Why iValuePlus is Your Ideal GCC Partner
If you’re planning to set up a GCC in India, iValuePlus brings unmatched value:
- Proven BOT Model
- Access to India’s Top Talent
- End-to-End Infra & IT Setup
- Regulatory & Legal Expertise
- Culture-Driven Team Integration
- Faster Time-to-Value
Whether you’re a startup looking to scale or an enterprise aiming to transform, iValuePlus ensures your GCC journey is successful, secure, and scalable.
Conclusion
Setting up a Global Capability Center (GCC) in 2025-26 is a powerful way to future-proof your business, improve operational agility, and tap into global innovation. With the right partner like iValuePlus, you don’t just set up a center—you create a growth engine.
Make the strategic move. Build your GCC with confidence. Contact us now!
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iValuePlus is a one-stop solution to address all your needs to access, build and grow your business in the Indian market which is cost-effective & has a huge talent pool. Established in 2019 as a ‘Business Solution provider', our team has delivered successful growth projects in the international market.
Our services include setting up ODC (offshore development center), Staff Augmentation, Talent Acquisition, Digital Marketing, in the IT/ITES domain.
